FAQ
Questions before the first sip
Clear answers about preparation, subscriptions, shipping, and choosing the right matcha series.
Preparation
3 questionsSift approximately 2 g of matcha into a bowl, add 30–40 ml of water at 70–80 °C, then whisk in a zigzag motion until smooth and creamy. Enjoy it pure, or pour it over 180 ml of hot or cold milk.
Water above 80 °C scorches the leaf and brings out bitterness. Let freshly boiled water rest for two to three minutes before pouring — that is where the sweetness and umami we shade-grow for open up.
Keep the pouch sealed, away from light, heat and humidity, and use it within 4–6 weeks of opening for the brightest colour and flavour. The best-before date is printed on every pack.
Products
3 questionsThe M Series is the easiest starting point for a balanced daily ritual. S, R and G Series are designed as more specific expressions as the collection expands.
Our matcha is single-origin, shade-grown tea from Shizuoka Prefecture, Japan, stone-milled in small batches. The farms and cultivars behind each series are described on the Provenance page.
Each G Series set includes premium matcha, a traditional bamboo whisk (chasen), a bamboo spoon (chashaku), a sieve (furui) and a ceramic bowl, presented in premium gift packaging together with a story card about the origin, the craft and the preparation ritual.
Orders & Shipping
5 questionsWe deliver in Romania with Sameday (to your address or to an Easybox locker) and FedEx. Delivery to other European countries with FedEx is being rolled out — the countries available at any moment are the ones offered in the checkout country list.
Orders placed on business days are handed to the courier within 1–2 business days. Sameday usually delivers the next business day in Romania. Where FedEx is offered, the estimated delivery date is shown at checkout.
Delivery in Romania is free for orders over 300 lei. Below that, the delivery cost for your address is calculated at checkout.
As a consumer you can withdraw from your order within 14 days of delivery without giving a reason, as long as the matcha is still sealed — for food-safety reasons, opened packs cannot be returned. Write to us at contact@88thnight.com and we will guide you through it. Full details are in our Terms.
Payments are processed securely by Stripe. We accept major debit and credit cards and the wallet methods shown at checkout. An electronic invoice is issued for every order.
Subscription
5 questionsYes. The subscription service lets you choose your products and delivery frequency so your matcha arrives before you run out. Start on the Subscription page.
Choose your matcha and a delivery rhythm (every 2 or 4 weeks). Your order is prepared and shipped automatically, and you can pause, change or cancel at any time from your account.
Yes. You can pause, skip a delivery, change the products or the frequency from your account before the next recurring payment is processed.
Your recurring payment is processed according to the delivery cadence you chose. The next payment date is always shown in your account.
Yes, at any time from your account. Cancellation takes effect from the next renewal that has not yet been charged.
Business
1 questionYes. Cafés, hotels and offices can start a partnership enquiry on the For Business page. We offer wholesale pricing, preparation training and custom packaging for larger partnerships.
Account
2 questionsNo — you can check out as a guest. An account lets you track orders, download invoices, manage subscriptions and save addresses.
Write to us at contact@88thnight.com, call +40 725 912 590 (Monday–Friday, 10:00–18:00) or use the contact page. We answer within one business day.